Please review our policy regarding counseling fees, advisor allocation, and refund eligibility.
At EDUCAZIONE STUDY ABROAD PRIVATE LIMITED, we aim to provide high-quality admissions assistance and counseling advisor support. Below is our detailed refund and cancellation policy.
Last updated: June 9, 2026
All fees paid on this platform are for professional educational counseling, university admissions advisory, document evaluation, and match analysis. We do not sell or ship physical products.
Upon successful fee payment, an expert study abroad advisor will be assigned to evaluate your academic profile, and invitation details to schedule strategy calls will be sent to your email.
Because profiling and evaluation preparation starts immediately after payment, all advisory payments are final. No refunds, cancellations, or exchanges are offered after advisor assignment or transcript review starts.
Refund considerations are only made for technical system errors resulting in duplicate payments for the same service, or if the platform is unable to allocate an advisor within 5 business days.
Candidates are responsible for providing authentic academic transcripts, qualification scores, and target course information. Incomplete or forged documentation will lead to service termination without refund.
If you experience technical issues scheduling your strategy call or uploading academic records, please contact our support team in Cochin.
For any refund queries or support issues, reach our Cochin office:
📧 Email: support@educazi.com
📞 Phone: +91 8129870556